ForumYour engineering workspace
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Your team investigates and supports deployed devices through authorised engineering access.View full-size screenshot ↗
Build, ship and support connected products.
Support the equipment you ship. Give customers their own readings and controls, and give your team the tools to install, investigate and improve the product.
Keep your Linux and application. Start with the agent.
Remote support workspace · Northstar demo fleet
Build your IoT product. Give your customers an application.
Explore the platform →You build the connected device. Use Dataplicity to support it in the field and give your customers an application with the readings and controls you choose.
The Linux devices you build
Your hardware and device software, with your local safeguards.
Your device software+ Dataplicity agent
What your customer sees
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The application you provide to your customers, with their equipment, readings and permitted controls.View full-size screenshot ↗
Demo engineering workspace and reference customer application. Product data, customer assignments and permissions require configuration.
What do you need to do?
Manage equipment
Find a fault, open a terminal and support the fleet you’ve already shipped.
Deliver customer applications
Give customers their own readings and controls, in an application for your product.
Equip the team
Remote Desktop, shared Files and Chat. The tools for the people behind the product.
Follow one product from installation to support.
SiloSentry is a fictional silo-monitoring product. Its worked example connects the equipment maker’s work to the customer’s daily decision.
Follow the SiloSentry example →Connect the monitor.
Your team integrates the sensor reading and assigns the equipment to its customer.
Make the reading useful.
The customer sees their silo’s level, history and warning in their own application.
Support what you shipped.
Investigate the sensor or gateway, then check a fresh reading after an intervention.
Building something connected? Ask Lince.
From a first GPIO hookup to Linux and networking, work through your next question with Lince, our AI assistant, and the community in our public forum.
Explore Ask LinceIllustrative Q&A
How do I connect an LED to the GPIO on my Raspberry Pi CM5?
For a red indicator LED on a carrier using 3.3 V GPIO, add a 330 Ω resistor in series with the LED:
Power off before wiring. Check your carrier’s pinout and GPIO voltage; CM5 carriers can use 3.3 V or 1.8 V.
Source: Raspberry Pi CM5 datasheet
Spot the drift. Follow the trend.
See drift spread across your fleet, then track whether it subsides. Pulse highlights devices behaving differently from their peers so you can focus the next investigation.
Explore fleet visibility →See their screen.
Help them get back to work.
Open a SCADA console, checkout or workshop PC from your browser with Dataplicity Remote Desktop. See what the person on site sees and work with the software already installed.
Use its mouse and keyboard to investigate a fault or help someone through an unfamiliar screen.
Explore Remote Desktop
Your files. Wherever the job takes you.
The drawing on your desk. The photos from site. The handover your teammate needs next.
Keep them in shared folders with Dataplicity Files. Open and edit on your computer, then get to the same files from your phone or the web.
Explore Files
Work it through together. Bring in a specialist.
A design question, a difficult fault or the next site visit. Keep the discussion, evidence and decisions in a conversation your team can come back to.
Invite an AI specialist when another perspective would help. Work through hardware, firmware or a support question with the team in the same conversation.
Explore team chat
